Welcome to Couture Outfit! We’re so excited to help you find your next favorite outfit, and we want to make sure you know exactly what to expect when it comes to shipping your order. Please take a moment to review our shipping policy.
Where We Ship
We’re happy to offer worldwide shipping, whether you’re in the UK, USA, Europe, or anywhere else across the globe. No matter where you are, we’ll do our best to get your order to you as quickly as possible.
Shipping Costs
Free Shipping: We offer free standard shipping on all orders – no minimum purchase required! Wherever you are, your shipping is on us.
Expedited Shipping: If you need your order faster, we’ve got you covered. Expedited shipping options are available at checkout for an additional cost, depending on your location.
Processing Time
Once you’ve placed your order, we’ll get right to work! Orders are processed within 1-2 business days. If you’ve ordered a custom or made-to-order item, we’ll let you know how long it will take before it’s shipped.
Delivery Timeframe
We aim to get your order to you as quickly as possible. Here’s what you can expect:
All countries: Your order will typically arrive within 10-15 business days. While we do everything we can to stick to these timelines, please keep in mind that some factors, like customs clearance or postal delays, might affect delivery time. We’ll keep you updated if there’s a delay.
Tracking Your Order
Once your order has been shipped, we’ll send you a confirmation email with your tracking information. You can use it to follow your package’s journey until it arrives at your door! To track order go to our Order Tracking Page.
Customs & Import Duties
For orders outside the UK, customs fees, taxes, or import duties might apply based on your country’s regulations. These fees are your responsibility, so we recommend checking with your local customs office to see if any additional charges apply.
Lost or Delayed Packages
If your order seems to be delayed or lost, don’t worry! Just reach out to us at support@coutureoutfit.com, and we’ll do our best to help track it down or offer a solution.
Double-Check Your Address
Please make sure your shipping address is correct when placing your order. If a package is returned to us due to an incorrect address, we’ll contact you to arrange re-shipment (additional shipping fees may apply).
If you have any questions, don’t hesitate to contact us at support@coutureoutfit.com. We’re here to help and ensure you have a great experience shopping with us!